Frequently Asked Questions (FAQs)

Cancellation Policy

You may cancel your registration at any time and receive a refund, minus an administrative fee of $50.00 per person, until March 1, 2024, at 12 am. After March 1, if you wish to cancel, you will receive a refund, less an administrative fee of $100.00 per person, until April 10, 2024, at 12 am. After April 10, 2024, no refunds will be given, an NCEO credit will be issued in the amount of the registration fee, less a $100 administration fee.

You may transfer your registration to another member of your company or client without penalty.

Any cancellations made after April 10, 2024, at 12 am will not be refunded. We will issue a refund to the original payment method used at the purchase time. For checks, please allow up to 30 days from the request for the refund.

Yes, you can! No fees apply to transfer your registration. Send an email to [email protected] with the subject line: 2024 NCEO Conference-Attendee Transfer. Indicate who the registration belongs to. Include the contact information of the new attendee (first name, last name, email, title)

No. All of our onsite sessions in Tampa are first-come, first-serve. There is no need to sign up for sessions before your arrival.

A full-detail conference agenda will be made available in mid- to late February. Once available, you can access this agenda anytime via the annual conference website by navigating to the Agenda tab.

Each session listing will include a full description, speakers, and the CE eligible for that session.

Full CE breakdowns are not available until the complete conference agenda is made available.

Please review our CE page in the coming months to see a complete list of our CE offerings.

Once the agenda has been released, you will be able to filter by CE type to view sessions eligible for your preferred CE credit.

The conference will be hosted at the Tampa Convention Center. The NCEO has arranged hotel blocks at four hotels surrounding this venue. All hotels are a short walking distance from the convention center.

Please book your hotel accommodations by navigating to the Hotels tab. If you need to cancel or modify an existing reservation, please contact the hotel directly.

Accepted speakers receive a discount on their conference registration. Please log in to your speaker portal and locate the "Register for Conference" task for further instructions on how to register at the speaker rate. Speakers from employee-owned companies get a complimentary registration (limit one per company; if more than one speaker from your company is accepted, they can register at the discounted speaker rate).